HandoffGrid is a live production platform for physical security closeout teams. This page explains the current controls around data access, account management, billing, storage, and platform reliability in buyer-friendly terms.
Customer records are partitioned by organization so one workspace cannot browse another workspace's sites, assets, punch items, photos, or turnover data.
Admins manage who can access the workspace, how users join, and what happens when billing or team structure changes.
The platform runs on managed cloud infrastructure with production deployment controls, storage protections, and a roadmap toward deeper enterprise controls.
These are the areas buyers usually ask about first: who can access data, how accounts are controlled, where files live, and what happens around billing or recovery.
The current stack is production live today. Additional enterprise controls will expand over time, but the platform already enforces core customer separation and billing safety now.
The stack is designed so buyers can answer the practical questions quickly: where data lives, how access is restricted, how payment information is handled, and what happens if a user or subscription changes.
Core application data lives in a managed PostgreSQL environment. Row-Level Security is applied so customer records stay scoped to the correct organization.
The web app and marketing site are delivered through Cloudflare's edge network, which improves global performance and adds managed network-layer protection.
Payments are processed by Stripe, not stored directly by HandoffGrid. Customers can update billing details, change plans, or cancel through the self-serve portal.
Field photos and supporting files are stored with scoped access controls. Retrieval patterns use signed access rather than leaving project evidence broadly exposed.
Transactional messages such as invites and reminders are sent through a verified sending setup so account and workflow emails are delivered through a managed provider.